Glitter Heart Cat Tags Engraved by Red Dingo

Delivery Timescales

Last day to order for Christmas delivery of collars is Friday 13th December. Tracked postage is recommended

As the majority of our products are handmade we aim to process and dispatch items within 1-3 working days. 

• UK Mainland : Delivery within 2 – 5 working days

ID tags are engraved and dispatched directly from the manufacturer, as such we have less control over the timescales of ID tags but please assume 10 working days as a maximum.

Returns

If you purchase a non personalised item that you do not wish to keep for any reason, Cool Cat Collars will be happy to refund the purchase price excluding any postage and packing costs. Please see our terms and conditions for more information.

All items for piercings (such as earrings) are excluded, unless items for piercings are returned unopened and in their original sealed bag

Cat Collar FAQs:

Are your collars "cat safety collars"?

Absolutely, all of the cat collars we sell have safety features included which mean the collar will release your cat should they get trapped whilst wearing. The safety feature will either be a quick release buckle which will open when pressure is applied, or an elasticated strip which will allow the collar to become bigger.

Is my kitten big enough?

It is recommended that your kitten or cat is at least 2kg before they wear a collar. This is so they are heavy enough for the collar to break open under their weight should they get caught.

Can I remove the bell from your cat collars?

Yes, bells on our cat collars are very easy to remove. They are attached to the collar using a split ring in the same way keys are attached to a key ring.

Which size cat collar should I order?

All cats are different and it's very difficult to guess the correct size, the best way to ensure you order the correct size is to measure you cat's neck, or if they already have a collar to measure this instead. 

ID Tag FAQs:

How do ID tags attach to my cat's collar?

All ID tags are supplied with a split ring in order to attach to the "d ring" on your cat's collar. This works in a very similar way to attaching keys to a key ring.